Tele Atlas quality maps power your navigation needs.
  • Skip to site navigation

Navigation and GPS

  • What is GPS exactly?

Products

  • Which navigation systems are compatible with Tele Atlas maps?
  • I bought a navigation system but received a product from a different brand. Can I still use Tele Atlas maps?
  • Are navigation products for different platforms compatible with each other?

Order

  • How do I order a product from the shop?
  • Where can I buy Tele Atlas products?
  • How can I track my order?
  • Can I cancel or change my order?
  • How safe is ordering online?
  • Do I receive confirmation of my order?

Payment

  • How do I pay?
  • I have a company and I’d like an invoice with VAT. Is that possible?
  • How safe is paying online?

Delivery & UPS

  • How much are the shipping costs?
  • My delivery was damaged. What do I do?
  • What countries does Tele Atlas deliver to?
  • When can I expect delivery?
  • What happens if I’m not at home at the moment of delivery?
  • How can I track my order?

Exchange and Returns Policy

  • I’d like to cancel my purchase. Is this possible?
  • Who pays the shipping costs if I cancel the purchase?
  • My delivery was damaged. What do I do?

Warranty

  • What is my warranty?
  • How long is the warranty period on navigation products?
  • I received a damaged product. What do I do?

Contact

  • How can I reach Tele Atlas by telephone/fax?
  • How can I reach Tele Atlas via e-mail?

Account/newsletter

  • How do I create an account for the Tele Atlas shop?
  • I would like to alter my e-mail address, password and/or personal particulars. How do I do this?
  • What is Tele Atlas’ privacy policy?
  • How can I receive the Tele Atlas newsletter?
  • How can I unsubscribe from the Tele Atlas newsletter?

Safety and Privacy

  • Why does Tele Atlas need my personal particulars?
  • What are Tele Atlas’ general terms and conditions?
  • Safe ordering and safe payment. What does this mean to Tele Atlas?

Support

Need help?
+31 20 582 94 91 or
Send an email

Site navigation

  • Home
  • Learn about navigation
  • Why upgrade your map?
  • Online shop
  • Report map change
  • Buy maps
  • Find a dealer
  • Support

Localize

United States (Change)
  • DE
  • EN
  • ES
  • FR
  • IT
  • NL

Account

  • Create account
  • My cart
  • Sign in
  • Privacy policy
  • General terms and conditions
  • About Tele Atlas
  • Legal
  • Contact
  • Sitemap
EN
| Unfortunately we do not ship to your country.
DE
| Leider können wir keine Lieferungen in Ihr Land vornehmen.
FR
| Nous sommes désolée, nous n'expédions pas dans votre pays.
IT
| Purtoppo non effettuiamo consegne nel tuo paese.
ES
| Desafortunadamente no realizamos envíos a su país.
NL
| Jammer genoeg verzenden wij niet naar uw land.
click here to continue